At A-LIST BOUTIQUE, we understand that not every piece you order will fit exactly like you had hoped. While we do our best to inform you on fit of each item, sometimes it just doesn't work. That's ok! Here is our return policy
- Items are returned for store credit only.
- The customer is responsible for return shipping.
- Item(s) must be postmarked within 7 days of receipt. You MUST contact A-List Boutique Facebook Messenger or Instagram Direct Messenger prior to sending items back to verify that your item(s) is eligible for return.
- Returned items must be in original condition. Items must be unworn, unwashed, scent-free, and original tags attached. If items appear worn, have makeup or other stains, smell of smoke, pet or other odors, your return WILL NOT be accepted and will be returned to you at your expense.
- Damaged merchandise must be reported within 3 days of receiving items by contacting A-List Boutique Facebook Messenger or Instagram Direct Messenger. A-LIST is not responsible for items that have been damaged once worn or washed.
- Excessive returns: If you return more than 3 items per month, you will be subject to a 15% restocking fee.
- NON-ELIGIBLE Items: Any item purchased on sale or using a discount code of 15% or more, items not purchased through the official site, bras, bralettes, camis, basic tank tops, jewelry, and socks.
- Order cancellations: Any order cancellation requests must be sent to A-List Boutique Facebook Messenger or Instagram Direct Messenger. All cancellations are for store credit only, and can only be processed if the order has not been processed and shipped.
- Items purchased with Reward Points will be treated as a coupon and non refunded.
Items not meeting the above guidelines will be returned to you at your expense, after 30 days all non-returnable merchandise will be donated. For additional information on returns, or if you have a question that wasn’t answered, please contact us on A-List Boutique Facebook Messenger or Instagram Direct MessengerReturns are processed within 5-7 business days upon receipt of item(s). Store credit will be added to your Comment Sold account (A-LIST BOUTIQUE APP) or a gift card and applied to your next purchase(s)
SHIP ITEMS TO:
205 W 3rd St
Grand Island, NE
FINAL SALE (no exceptions)
All sales on SALE/CLEARANCE items are final (end in $0.99) as well as any item with FINAL SALE STICKERS, or items marked door buster, final few or clearance. All sales are final on shapewear items (all shapers, leggings, shorts), jewelry, undergarments (including Bralettes) hair accessories, hats, beanies, socks, and eye wear. This is for hygienic purposes.
ADDITIONAL ORDERING TIPS
Discount codes must be applied at the point of purchase and can only be used during the dates the code is valid (no exceptions). They cannot be added/applied after the order has been placed.
Return Items should be shipped to:
205 W 3rd St
Grand Island, NE 68801
Questions regarding your return/exchange? Please email firstname.lastname@example.org